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Supporting Families with Adult Loved Ones in John George Psychiatric Pavilion or in the Criminal Justice System

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Mental Health Association of Alameda County (MHAAC) - Programs:

The Family Caregiver Advocacy & Support Program

Our focus: Supporting Families with Adult loved ones in John George Psychiatric Pavilion or in the Criminal Justice System

Who we are: this program is a free, central source of information, referral and advice for anyone in Alameda County who is trying to help a relative or friend with mental illness who has been admitted to John George Psychiatric Pavilion or is in the Criminal Justice System. The program provides information on the mental health system and law, referral to public and private services, and advice and help in sorting out options and making informed decisions.

Who Is Eligible: Alameda County residents who are caring for or are concerned about someone over the age of 18 with severe mental illness and is admitted to John George Psychiatric Pavilion or is currently in the Criminal Justice System.

How To Get In Touch: Call 510-835-0188

The Family/Caregiver Advocacy & Support Program is an independent source of information and support for families and other caregivers. Program staff members are not employed by John George Psychiatric Hospital and have no authority over the patients or their care.

At John George Psychiatric Hospital: On Monday & Thursday from 5:00 to 7:30 pm, Tuesday & Wednesday from 1:30 to 7:30 pm and Friday from 9:30 am to 1:30 pm the Family/Caregiver Advocacy & Support Specialist is stationed in the voluntary crisis reception area at John George Psychiatric Hospital. During these hours, she can be reached by phone at 510-393-9275.

At Mental Health Association: On Monday & Thursday from 11:30 am to 4:00 pm, Tuesday & Wednesday from 11:30 am to 1:00 pm and Friday from 2:00 to 5:00 pm the Family/Caregiver Advocacy Specialist can be reached by phone at 510-835-0188 at the Mental Health Association’s office in Oakland.She can assist family caregivers in learning about John George Pavilion, mental illnesses, recovery, community resources and provide advocacy when needed. She can also assist family caregivers in completing AB 1424 forms (which is a way for family members to provide information to your loved ones care providers).

She also leads a Family Support Group at John George Psychiatric Pavilion - held on the First and Third Thursday of the month from 5:30 to 6:30pm, in the court house - located at 2060 Fairmont Dr., San Leandro, CA 94578.

If your adult loved one has been taken to jail and you need advice or assistance, please call the Family Caregiver Advocacy Specialist at 510-835-0188.

She can help you navigate the Criminal Justice/ Mental Health System, advise you on how to input information into the jail and learn whom to talk with regarding your loved one. She can also explain how Behavioral Health Court works and help in referring your loved one when appropriate.

What Is The Cost for any of these services, including the support group: Free

(For assistance when your friend or family member is in any other in-patient facility call FERC at 888-896-FERC (3372).

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